All Impact Skateboard products are warranted against manufacturing defects and delamination for the functional life of the skateboard. If you believe your product is defective, you may return it to us for inspection. If we determine that your product is defective or did not provide reasonable service, we will replace it with a similar, available product of equal or better condition and cover the shipping back to you.
If our team finds that the product is not defective and the damage resulted from regular use, incorrect landings, or other impact-related stress, we will notify you and offer two options:
- Ship the product back to you at your expense, or
- Dispose of it responsibly.
Please note: all skateboard decks, regardless of construction, can break as a result of multiple hard landings and high stress exposition. This is part of normal skateboarding use and not covered under warranty.
Please contact Customer Support before sending in your product. This allows us to review the issue, possibly resolve it faster, and give you return instructions.
Before Sending a Product
Please email contact@impactskateboard.com with:
- Your contact details
- A brief description of the issue
- Photos of the product and damage
- Proof of purchase, if available
We’ll respond with guidance on the next steps.
Returns Address
Impact Skateboard
Fabryczna 10
Goleszów, 43-440
Poland